I’ve been in IT-User Support Services for about five months now and, up until today, had the worst computer I’ve been assigned since starting here at Butte College.  Even my computer as an Administrative Secretary I was better!  All I did in that job was basic support, i.e. answer phones, simple spreadsheets, etc.  It did [...]

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Well, today was my first day as a User Support Services Technician.  :)  There are still a few things I need to learn and pickup on, but overall I am already able to answer the phones and help.  Luckly, things are winding down for the end of the semester and the holiday break.  It should [...]

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I’ve been meaning to take the Microsoft Certified Application Specialist tests for quite some time now. I’ve been working in the Microsoft Office Suite for many years and have taken several classes on it. Well, the User Support position here at Butte has finally given me the push I needed to get them done.
I was [...]

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